IVR, or Interactive Voice Response, is a great solution that enables users to effortlessly communicate with a computer before interacting with a representative and features call routing capabilities. IVR technology and automatic call distribution, which you may have heard in a call centre, go hand in hand. Since phone systems have been so widely utilized and adopted, the vast majority of us have probably spoken on the phone with a virtual assistant at some point or another.
IVRs can handle incoming calls by gathering data on client enquiries prior to an automated transfer to the appropriate department. It aids in customizing the dialogue based on the virtual phone number that the user dialed. When a customer calls, they are typically greeted by a taped voice menu. the customer can automatically connect to an agent who can assist them by navigating the menu either vocally or mechanically using the phone keypad.
Brand Identity Design – It is the perception of the company that makes you recognizable to your customers. It may be a term, name, symbol, design, or icon to identify your brand name. From colors, domain, tagline, graphics, logo, typography, to competitors, we work for a collectively unique identity that makes you different. It includes services like logo designing, brochure designing, stationery designing, and more.
Digital Media Design – It is a digital format or builds on an app or website, rather than a physical page or hard copy. In digital design, we provide a large number of formats such as logo design, flyer design, different types of images & videos (social media image, blog image, gif, image editing, PPT, etc.). We are also experts in designing digital display ads that can help you to grab more attention from the audience. We also provide the best Windows, Android, IOS Mobile applications to create user-friendly and advance solutions. Click here for the details.
Days are gone when the businesses were holding top positions even with a dull presentation and static graphics,
now the market is booming with custom-made and creative motion graphics. In today’s era, there’s no space for old and rustic graphic ideas.